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After-sale service

售后服务 After-Sales Service


If there is any problems during the process of using our products, please contact related product business manager.The customer feedback will be submitted to the technical department promptly.The technical staff will check and compare the production analysis report with same batch products again.If possible,we will re-evaluate the goods and provide new certificate of analysis. You can require a change or refund if result shows problems, and if result shows no problem, we will present you correct one along with Gas Chromatograph Chart and analysis report.


Due to the special natures of Silane products, also considering quality control, it is very hard to provide return service. Please make sure to get fully awareness of our products before placing an order.